I booked three different daytrips with TravelShack for my Big Island 10 day vacation. I actually only participated in the Stargazing on Mauna Lea and snorkeling aboard one of the Fairwinds boats. Through no fault of TravelShack my third excursion was canceled (I was the only person signed up for an eight mile bike ride in the Volcano National Park on a Thursday). I received a timely refund of the cost of this failed booking. And note that a different day was offered but just did not fit into my schedule. The stargazing and snorkeling trips were flat out fantastic. The service providers, the food provided, and the content of the trips were top of the heap. I have no hesitation in recommending Tyler Szabo and staff at TravelShack to anyone looking into booking their vacation daytrips.
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