Don’t book with Travelstart. My 80 year old grandmother was left stranded in Lisbon airport after a delayed airline made her miss her connecting flight. With no help from Travelstart, we had to rebook her a new ticket so she could get to her destination. It’s now been 10 days and still no follow up from Travelstart regarding her return flight which apparently is now not valid for her to use to return home. This happened on a Sunday and Travelstart employees told me their customer care line closes at 3pm but someone will get in touch with me in an hour. Then was told 72 hours. It’s now been 10 days. She would’ve still been sitting at that airport alone. As an eldery person that’s travelling alone and sitting in an aiport for hours and hours, this is disgraceful.
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Based in Sunny Cape Town, Travelstart is your one-stop online travel shop. Forget trawling the web for the latest flight specials. We bring you the best international and domestic flights from all your favourite airlines. Book your hotel stay at properties on every continent. We offer you travel insurance too, for peace of mind. Select car hire from top car rental companies, book bus tickets to anywhere in southern Africa, and even book your next holiday activity. For custom holiday packages to anywhere in the world, contact our travel experts and let’s make it happen. For all your travel needs, go with the best and we’ll take care of the rest.See more
