They are mishandling everything. My husband was recently scammed by them when they marked his refund request as a no-show, denying him a refund. He arrived at the airport well in advance, but was told he needed a transit visa, which was not communicated during booking. This led to his refund request to book a different flight. The company repeatedly sent the same message denying the refund, showing no care or concern. It feels like they operate unprofessionally and like scammers. We will never use them again and are informing our friends and family about this.
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Based in Sunny Cape Town, Travelstart is your one-stop online travel shop. Forget trawling the web for the latest flight specials. We bring you the best international and domestic flights from all your favourite airlines. Book your hotel stay at properties on every continent. We offer you travel insurance too, for peace of mind. Select car hire from top car rental companies, book bus tickets to anywhere in southern Africa, and even book your next holiday activity. For custom holiday packages to anywhere in the world, contact our travel experts and let’s make it happen. For all your travel needs, go with the best and we’ll take care of the rest.See more