I booked a flight through this agency, and the airline canceled it, but I only found out by checking the airline’s app. There was no communication from them whatsoever. When I sought help, it was nearly impossible to reach anyone. There were no clear support channels, and once I did get through, there was no willingness to assist. For a travel service provider, their lack of support during a crisis is unacceptable. I expected some responsibility or help. I won't be booking with them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Based in Sunny Cape Town, Travelstart is your one-stop online travel shop. Forget trawling the web for the latest flight specials. We bring you the best international and domestic flights from all your favourite airlines. Book your hotel stay at properties on every continent. We offer you travel insurance too, for peace of mind. Select car hire from top car rental companies, book bus tickets to anywhere in southern Africa, and even book your next holiday activity. For custom holiday packages to anywhere in the world, contact our travel experts and let’s make it happen. For all your travel needs, go with the best and we’ll take care of the rest.See more