This “company” sucks. I ordered a hoodie on 11/22/23 (Tuesday before Thanksgiving). Paid for express shipping. Website says they send out email when product is shipped, and SUPPOSEDLY that should be within 4-5 business days. Almost 2 weeks later, no email. Reached out via their “live” chat for “customer service”. What an f’ing joke. Sound like a bunch of ignorant morons. They answer with “Hi”, followed by me fragmented information that was coming from some loser living In their parents basement, not a company. The supposed cuts service person said “sorry, we got lot of Black Friday orders.” Last time I checked, I placed my order BEFORE Black Friday. I tried to reach out 2-3 more times after the initial, and each of those times none responded to live chat. The email listed for customer service came back as “undeliverable”. The link sent in order confirmation email to check status didn’t work. And BTW, the amount charged to my credit card didn’t even match the amount listed on order confirmation. It was off by $1 and change. Another reason this company is a bunch of ignorant morons. My “express order” arrived about 3 weeks later. The product appeared fine. Was it worth the money? Hell no!!!! But I was trying to fulfill something on my child’s Christmas list. They are not officially licensed Travis Scott Merchandise. You have to go to his site for that (as I found out researching AFTER I’d already paid for this). Search up videos etc. on how to spot fake Travis Scott Merchandise.
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The Official website and store of Travis Scott. Music, Video, Tour, Shop