My experience with this courier has been incredibly frustrating and unprofessional. For four consecutive days, the rider called repeatedly to ‘confirm the address’ but made no genuine attempt to deliver the parcel. I provided my exact location, yet the delivery was never completed. If they can call and get the location, they should be able to deliver — yet they didn’t. The tracking history showed ‘unsuccessful attempts,’ which was entirely false and a result of the staff's negligence. Their helpline was also unresponsive, providing no support to resolve the issue. The parcel was finally delivered only after I escalated the matter to the shipper, illustrating how unreliable and irresponsible this service is. Overall, this has been one of the worst delivery experiences I’ve encountered. I strongly advise against using this courier service.
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