I placed an order for Trademill running belt. The product on their website says "lifetime warranty" Here it is. The product listing for the order number 555507 says lifetime warranty for $129.99 but my order in the email shows WARRANTY NONE. They accepted the order as if its from their store on Amazon which mentions no lifetime warranty but I placed the order from them directly. I emailed them to correct the order but someone replied and said don't worry about the warranty. I replied to the email and I asked for new , corrected order number showing the accurate description of the item showing lifetime warranty and if they won't correct their error, than they should refund my money. Their customer care team Lauren called, apologized and told me she would fix this by creating a new corrected order from their website showing lifetime warranty. I waited for the new corrected order email but she cancelled the order instead. This is dishonest business practice. I ordered this with Mike on the phone and he mentioned lifetime warranty but my order says NO WARRANTY.I would advice any shoppers to avoid placing order on trademilldoctor. They are not honest and they are deceptive.Update:Update: Here is the email of the order they sent Horizon T101-07 Treadmill Walking Belt Part Number ***-***-**** For Model Number TM1020 Warranty None 1 $129.99 $129.99 Match Amazon Free Shipping Warranty None. All they could have done to fix this is by creating a new order with correct information about the warranty and provide me with a new order number. They didn't want to do this. They said they would do this but they didn't. Lauren told me on the phone she would create a new order with correct information displayed about the warranty but she didn't do it. Don't understand the reason for not fixing this in such an easy way. It seems clear that they didn't have warranty on their product. I wouldn't be writing such reviews if they provided proper customer support and easily handle and fix this the proper way."
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