I received a $6.18 USD gift card but encountered a problem when trying to redeem it in my Google Play account based in India. I received an error stating: "Code country does not match your account country." The card is locked to the US region, and since I'm in India, it doesn't work here.
I reached out to the support team with screenshots of the card details, the error message, and referral information. I requested either an exchange for an equivalent Indian gift card or a refund to my account. Despite multiple follow-ups, I have yet to receive a resolution.
This reward was earned through surveys and internet sharing, and the card remains unredeemed. Since Google Play gift cards don’t expire, the value is stuck due to this regional issue. I would appreciate assistance in exchanging it for an Indian version or finding a solution – I'm willing to provide more details privately.
Thank you!
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