Omg .... by far the most awful experience I have had with a company, and its still on going. I ordered a rug for my Mom on yve 12th of December. It arrived into the uk from Sweden by 18th of December to a distribution centre near Wales. The rug has not moved from that centre to this day currently 19th January. Getting in touch with customer care and waiting days between responses is like pulling teeth. They asked me days ago if I wanted another rug sending out 🙄 or a refund. Obviously I said a refund as I have had a rug from another company delivered in 2 days. I still have had no reply to the question I answered and no refund..... never again !!!! Update now been 2 weeks since they asked if I wanted the refund ..jot a single reply and no refund . I will be seeking legal advice if it doesn't get refunded within the next couple of days .
Claim your business profile now and gain access to all features and respond to customer reviews.
UK’s Largest Beautiful Rugs and Carpets selection is here. Buy Carpets and Rugs Online. We have a plethora of rug styles that match your home decor. Get same day delivery on placing the order before 3pm UK time. We also offer a 14 day return policy for co
