trendmicro.com

1.1
1.1 Based on 21 reviews

Trend Micro is a global leader in network antivirus and internet content security software and services with focus on outbreak prevention and enabling customers to manage the impact of network worms and virus threats....

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Alice
Good Product, Poor Support

While I appreciate the product I have, I've been inundated with emails related to a previous activation code, urging me to return. I hesitated to unsubscribe, fearing I might miss important updates for my current plan. After numerous unanswered emails, I tried calling but found it impossible to reach a real person. The automated system directed me to a bot, which eventually led to a request for my credit card details to resolve an issue I didn't want to pay for. I just need someone to assist with my previous activation code. I ended up unsubscribing, hoping to stop the flood of emails, but I'm concerned about missing reminders for my legitimate subscription. I plan to switch to another product when my current subscription ends in 2027 due to the poor support.

1
Date of experience: Jan 08, 2026

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Business Details

  • Trend Micro is a global leader in network antivirus and internet content security software and services with focus on outbreak prevention and enabling customers to manage the impact of network worms and virus threats.

  • language https://www.trendmicro.com

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