I'm really satisfied with the clothes; the materials are excellent. However, the customer service is lacking. The pants I received had a tear. I understand these things happen, especially during busy sales. I wasn't looking for a refund, just a replacement. After my initial message to the support team, I didn't receive any further responses. They mentioned providing a voucher for the inconvenience, but I never received it. They also promised an extra item for the shipping delay, which also didn't arrive. The clothing is great, but the support leaves much to be desired. Update: They eventually resolved the issue for me. They're good people! Much love 🫶🏻
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