The delivery experience is quite poor. Previously, there was at least an online assistant to communicate with, but now it’s only a bot with generic questions. In Greece, multiple courier services are used, and if you happen to get Elta courier, you won’t be able to receive your package, plus there's no way to contact the courier provider. My initial experiences were good, but each subsequent order has been worse. I won’t be using this service again; I’d rather pay more elsewhere than waste my time dealing with their issues.
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