I ordered 3 sweaters from Trendynol and none of them look anything like the pictures on the website. The quality is poor, and the sizing is completely wrong — I received mixed and incorrect sizes in the same order.
I requested a return over a month ago. Until today, no one has come to collect the items. I contacted chat support multiple times and got the same useless response every time. Instead of resolving the issue, they are now blaming me, claiming I am “not answering calls,” which is completely false.
This is unacceptable customer service and feels like a deliberate attempt to delay refunds. Save your money and avoid this company.
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