There are many assurances given while waiting for responses, but the actions do not match the words. My care partner was responsive but has been unavailable for over a month, and no one has taken over her duties. I’ve lost track of my funds for home modifications, and my inquiries have resulted in no clear answers. Despite submitting necessary documentation, nothing has progressed. The fees I pay seem to be mishandled, and I’ve been left without the promised follow-ups. It's frustrating to be told that my issues are being escalated without any results.
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Trilogy Care is a Home Care Package provider that empowers older Australians to live independently in the home they love for longer. 💙❤️💛
