10 years ago, when we signed up for TriNet they were supposed to be the best option and perhaps were for high quality insurance. However, I haven’t been happy with their service in years. Their insurance has been increasing 25%+ yearly and their fees have also been increasing by ridiculous rates of 10%+. To me that implies that this company is either price gouging or doesn’t know how to manage a P&L, neither of which is good. It almost seems criminal.Their leadership makes no statements about how they are combating this or explains why it’s necessary or apologizes about it. If they can’t keep the insurance carriers in check at all, what are we paying for?Honestly, their system is pretty much un-usable too, expect for very basic things like payroll. You have to rely on a rep.I wish I would have known what I was signing up for way back when because I would have gone elsewhere, which is why I am writing this. It’s hard to move from a PEO once your employees get used to it which suspect TriNet is exploiting. There are also tons of hidden fees that make no sense.This category is ripe for a new competitor to come in and change the game. We’re certainly going to prioritize looking for another provider. What TriNet can do to keep customers:Reduce their inflated fees. Anything above 3-5% annually is unsustainable. They need to reverse course at this point. The increases have been too high for too long.Stop allowing the insurance carriers to walk all over you. Lobby, make deals, change the law, find over providers, etc. These increases can’t continue.
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TriNet has been a trusted leader in providing comprehensive HR solutions tailored specifically for small and midsize businesses for over 30 years. TriNet provides flexible HR solutions tailored for small to medium-sized businesses, offering both a Professional Employer Organization (PEO) model and an Administrative Services Organization (ASO) option to meet your unique needs.. Our longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.
TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities.
Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers, or the ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes.
TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs.See more
