We've been customers for 15+ years, and of late everyday banking has become unbearable. Forms, forms and more forms just to conduct normal tasks. Phone payments have now been cancelled and despite notifying them of our wish to remove account limits 2 months in advance, that was not implemented (because another form hasn't been completed!) preventing us from making important business payments by a deadline. There is no personal touch, in fact staff have been outright rude as well as being unhelpful. Triodos need to refocus their priorities. Avoid!
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Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change.
