triodos.co.uk

4.6
4.6 Based on 101 reviews

Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change....

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Average Rating

4.6

/
5

101 Reviews

5 Star
86%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

Reward Hes
Moved my account from a competitor and I have to say the service and speed have been superb. Great

Moved my account from a competitor and I have to say the service and speed have been superb.

Great personal touch and service from a bank that cares, and like the last bank i was with used to say it had all the same values, this one actually delivers, where the old bank no longer does

5
Date of experience: Mar 03, 2026
Tom Jessop
Really happy with the switch

Finally getting around to leaving a review after meaning to do so for a really long time. Made the switch from one of the main high street banks to Triodos around 6 years ago and couldn't be happier with the decision. I'm a firm believer that where we choose to bank and hold our investments/savings etc. is one of the biggest ways we can have a positive impact on issues like climate change. Knowing that every penny of my money isn't contributing to the fossil fuel industry and is instead supporting projects focusing on renewable energy, wildlife restoration etc. is a really good feeling, especially in current times when its hard to feel empowered to really change things/challenge a lot of the destruction going on around us.I've also always received excellent customer service from the Triodos team - always easy to speak to someone over the phone and colleagues have often gone above and beyond to take on my enquiry/issue as their own and to proactively update me which I've really appreciated and definitely isn't always the case with customer support elsewhere. If you're considering switching to a bank whose values align more with the issues you care about and where your money is doing good rather than harm I'd say go for it with Triodos.

5
Date of experience: Mar 03, 2026
Carlos dublanc
Thank you Triodos bank for your ethics

Thank you Triodos bank for keeping your investments under strict ethical values. I have already recommended you to members of my family as it is so difficult these days to know what banks do with your savings in a world where supporting weapon-production seems to be their more profitable choice. Being a pacifist has become difficult.

5
Date of experience: Mar 02, 2026
Reward Hes
brilliant service

Moved my account from a competitor and I have to say the service and speed have been superb.Great personal touch and service from a bank that cares, and like the last bank i was with used to say it had all the same values, this one actually delivers, where the old bank no longer does

5
Date of experience: Feb 27, 2026
Ben Middleton
Speedy resolution to a query on my…

Speedy resolution to a query on my account transactions.

5
Date of experience: Feb 26, 2026
Bill
I chose Triodos bank because of their ethical standpoint

I chose Triodos bank because of their ethical standards. I'm very pleased with the bank, they're always very helpful. I have no concerns about the bank, it's just what I need!

5
Date of experience: Feb 26, 2026
Isobel
Quick efficient clear feedback

Quick efficient clear feedback

5
Date of experience: Feb 26, 2026
Nuria and Philip
Great way of banking!

They are always responsive and very helpful with any questions I might have - great way of banking!

5
Date of experience: Feb 25, 2026
derek
Triodos, positive impact positive mindset

Triodos is a relatively unknown bank but it’s the bank to be with if you want your money to work positively for you and to build a better world in the future. Triodos have a feature called Impact on their App that details all the different ways in which you can have a positive impact by banking with them. So if want to extend your ethical credentials it’s worth looking Triodos up. Also, they employ humans to talk to you and resolve your issues and so far I have had relatively short waits to speak to them sometimes I’ve got straight through how good is that. To day I just used the chat feature and my query was answered immediately

5
Date of experience: Feb 25, 2026
Andrew Korsak
Quick response

Quick response, query resolved in minutes. Real person not AI.

5
Date of experience: Feb 25, 2026

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Business Details

  • Banking for people and the planet. Triodos is the world’s leading sustainable bank, making money work for positive social, environmental and cultural change.

  • call 03303550355
  • language https://triodos.co.uk

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