If I could give zero stars, I would. Bought tickets on Trip Advisor for the Uffizi museum in Florence. Had the digital tickets on my phone: all good, I thought. Not a bit of it: the real tickets - the ones that will gain entrance to the actual museum - have to be procured from a random guy on some street corner nearby. Why? I had the QR codes on my phone. We paid for 'fast track' but it so wasn't 'fast' track at all. More 'confusing and enraging track'. Nowhere was it explained that this was what we would have to do. My advice: don't waste your hard-earned cash on Trip Advisor's false promises and just get in the queue for the unticketed. Never again. They refused to publish this review on their own website, incidentally. We did get into the museum but it was a struggle and we didn't pay for that!
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