The Magnificent Mile hotel is part of the Chicago Hotel collection and is undoubtedly the WORST hotel we have ever stayed in!We arrived on Saturday 23 August 2025 and were immediately hit with a “tourist tax of over 432 dollars!!” It is the biggest rip off ever! We are in room 2804 and it’s very very poor! The curtains don’t close and there is a massive stain on the ceiling where there has obviously been a leak from upstairs! Now you would think that after being fleeced for all that money that the room would be at least cleaned daily? Not a chance! Same towels for 3 days and we had to provide our own toilet paper!What do you get for all this money? Not a lot! It really is the pits of a hotel and by writing this review I am hoping to warn anyone thinking of staying here- DONT!!!!!We have warned off a group of friends who are part of a choir and have moved their booking to another hotel who will not rip them off! The staff look embarrassed by the fact that guests have lined up to complain about the charge which is totally unacceptable and unjustified!!Please think twice if you are thinking of booking a stay here - there are many hotels in this area which will not charge anything like the price which we had to pay! After saving up for so long to enjoy this wonderful city it is sad that we feel so very upset by this poor excuse for a hotel!!
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