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Benedict Powell
The Royal Azul Thalassa

The Royal Azul Thalassa, The hotel is very good, the only option in all inclusive is the buffet. The common areas are really nice and well-kept. I can't say the same about the rooms. We booked a premium room, but they gave us a room facing the air conditioning units and it was very noisy. We complained, and they ended up giving us a room for disabled people, without a telephone and with a shower area that, in addition to a leak in the ceiling, the water from the shower flooded the entire bathroom. Despite all this and some of the staff being unfriendly and even rude, I believe I will return. Hopefully next time the room will be truly premium.

4
Date of experience: Jun 16, 2025

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