we have used Trip Advisor numerous to research hotels, restaurants, activities, etc.went on Trip Advisor web site to make a booking for a restaurant for Christmas Eve, was passed onto 'TheFork' a restaurant booking platform affiliated to Trip Advisor, had email from TheFork confirming the booking had been accepted. We turned up at restaurant on time, only to be told they were closed to the public, family only, showed them a copy of the email but we were told they never take bookings for Christmas Eve . . . . . an hour later (after the restaurant messaged TheFork) we got a message from TheFork saying the booking was cancelled.No explanation or apology from TheFork, no apology from Trip Advisor, and no option to review TheFork on the Trip Advisor web site even though TheFork is a Trip Advisor company.The one star we have given is because that was as low as we could go for this review.
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