trip-advisor.com

2
2 Based on 41 reviews

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Heidi Anderson
WARNING: Trip Advisor selling unauthorized tickets and will not issue a refund.

Purchased tickets on TripAdvisor.com to the Frida Kalho museum in Mexico City. They are selling tickets from another tour company, which is running a scam. I received my mobile tickets from Trip advisor with correct name, booing number and bar code. Upon arrival, the museum refused our tickets and said that this keeps happening that they do not accept 3rd party tickets. We had to buy another set of tickets. After several emails and phone calls with Trip Advisor trying to explain that they are selling fake tickets. You only get an a short email saying that they will not be able to issue a refund and the case is closed. Worst customer service. I suggest only using this site for information only, do not purchase anything.

1
Date of experience: Nov 03, 2020

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