Do not use at all!. Due to covid are unable to holiday in Wales and they only refund half of your money. So transfered it to next year which is great, but now want £171 transfer fee...For what? Typing in new dates on a calendar? Also if you book a cottage in the UK they'll keep telling you to contact the owner who will tell you to contact Trip advisor...Took two weeks to get to the transfer holiday part of this issue...Be aware!
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