A scam...
The dirtiest kind of fraud and deception.
A simple €1 flight booking service turned me into an unexpected €79 premium package, and I suddenly found myself stuck with it. No confirmation, no invoice, nothing. They advertise various subscriptions, but trick you into signing up for the most expensive one without any confirmation. Even the information on the website is so vague that you can't immediately tell you're obligated to subscribe. A three-day free trial. Once you get home, you're hooked. Devious tactics. Customer service, hiding behind useless little clauses, sends generic emails rejecting refund requests. A truly disgusting way to do business. I will never deal with them again. The minimum "refund," 20% for some and 50% for others, clearly shows they're playing games. And on top of all that, they only refund the money if you admit you're "satisfied with the chosen solution." Unbelievable audacity.
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