The New Year's Eve party at a local venue was advertised at £40 per person, including a buffet, venue, and a DJ playing 70s music, with a dress code to impress. My group dressed in 70s attire, as did others we spoke to. Unfortunately, the DJs played unfamiliar music and ignored our requests. We eventually left, following another group out. I raised my concerns with the manager, noting the empty dance floor due to the poor music. The next day, I emailed asking for a refund, only to be told we had only paid for the buffet since the venue and DJs were complimentary, which was not mentioned in the advertisement. Many others were also dissatisfied. If you're considering spending an important night here, be sure to clarify what you're actually getting, as it feels misleading.
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