I ordered a delivery from a local Thai restaurant. The delivery time kept getting pushed back further and further until I had no choice but to cancel and order from somewhere else. I left a negative review on Tripadvisor, and the restaurant owner replied, saying I had been offered a replacement meal which I could pick up myself. This wasn't the case, so I complained to Tripadvisor. They replied that since the owner's reply didn't break any laws, they were going to leave it on public display. It's hard to trust a website that allows people to lie and get away with it.
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