The customer service is terrible and cannot be trusted! I pre-ordered a half-scale helmet 8 months ago and paid in full, but despite repeated promises, it was never sent. After seeing the item in stock on their website, I requested a refund, and now they are ignoring my emails. Given this poor service, I believe this company is dishonest. I lost €230 and have no recourse since they don't accept PayPal. I wonder why that is?
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