We canceled our contract beginning of December 2025. Never received a cancellation confirmation. We contacted customer support and asked for it. Never got a response. In January we got charged the 7k annual fee. We disputed the charge and are no contacting the ACCC. This seems to be a very dodgy software business with zero customer support. We're now using Cosmise for Shopify and it's amazing and 90% cheaper.
Claim your business profile now and gain access to all features and respond to customer reviews.
Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. With AI agents that sit atop a fully-managed data warehouse, the Triple Pixel's proprietary identity resolution technology, and tools for acquisition, conversion, retention, and operations, Triple Whale turns complex data into clear, actionable guidance for profitable growth. More than 50,000 innovative brands, including OUAI, Pressed Juicery, and True Classic, trust Triple Whale to scale with confidence.See more
