tripmachinecompany.com

1.7
1.7 Based on 21 reviews

...

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Subpar Bags and Unsatisfactory Support

The saddlebags I bought look appealing but are of very low quality. The first time I used the buckles, one broke, and soon after, another buckle on the second bag broke as well. I reached out to customer support, and they promised a replacement, but months have passed without any follow-up despite my inquiries. It seems they hoped I would forget. Additionally, the leather is not waterproof at all, even in light rain as claimed. The stitching is coming undone. Poor quality materials and unreliable customer service.

2
Date of experience: May 30, 2025

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