tripmachinecompany.com

1.7
1.7 Based on 21 reviews

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Average Rating

1.7

/
5

21 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
71%

All Reviews

Filter Reviews

Review Time

Nestor
Loyalty Means Nothing Here

Loyalty holds no value here. I returned the shoes on the same day they arrived due to sizing issues. After processing the return, they quietly accused me of damaging the shoes. They are completely untrustworthy. I have no further comments, except that I’m not angry; they have taught me a valuable lesson.

1
Date of experience: Jan 07, 2026
Spencer Kelly
Loyalty Means Nothing Here

Loyalty means nothing here. I returned the shoes on the same day they arrived because they didn't fit my wider feet. After processing the return, they quietly accused me of damaging the shoes. They are completely untrustworthy. I have no further comments, except that I'm not angry; they have taught me a valuable lesson.

1
Date of experience: Jan 07, 2026
WB59
Surprised by the Negative Feedback

I am surprised by the negative feedback. This company is legitimate, and their products have a unique vintage quality. I purchased a riding jacket that feels high-quality and is CE AA rated. Just be prepared for longer delivery times, as it’s a small business located in another country. My jacket took nearly a month to arrive, even though it was advertised as 'delivery within 5-7 days.' However, there were no hidden fees, and I didn’t feel scammed at all, contrary to what some other reviewers have said.

5
Date of experience: Oct 10, 2025
Order Issue with No Response

I placed an order on 22.08.2025 and have yet to receive any positive feedback regarding my order or any shipping details.

1
Date of experience: Aug 30, 2025
Kailey Smith
Appreciative of the Customer Care and Product

I appreciate the customer care process, and the shoe product looks great for its affordable price compared to others. I especially want to thank the representatives for their assurance regarding a refund due to size issues. I encourage others to purchase; it’s a genuine and trustworthy service.

5
Date of experience: Aug 28, 2025
Harrison
Attractive Products but Questionable Quality

This company offers an appealing selection for vintage enthusiasts. Their website is impressive, with great visuals and narratives. Delivery is relatively fast, and communication via messaging is convenient. However, the quality is questionable. I purchased motorcycle boots that looked stylish and felt comfortable, but after only five months of light use, the stitching is coming loose. It’s hard to believe they consider this normal wear and tear.

1
Date of experience: Aug 19, 2025
Adam
Challenging Return Process

The merchandise appears to be of good quality (I ordered a shoe protector). However, returning items is nearly impossible due to the return address being overseas, with costs starting at $30 and potentially reaching $60 for larger items. The claim of 'easy returns' is not accurate.

2
Date of experience: Jun 01, 2025
Subpar Bags and Unsatisfactory Support

The saddlebags I bought look appealing but are of very low quality. The first time I used the buckles, one broke, and soon after, another buckle on the second bag broke as well. I reached out to customer support, and they promised a replacement, but months have passed without any follow-up despite my inquiries. It seems they hoped I would forget. Additionally, the leather is not waterproof at all, even in light rain as claimed. The stitching is coming undone. Poor quality materials and unreliable customer service.

2
Date of experience: May 30, 2025
Justine P.
Delivery Issues with Expedition Bags

I ordered a pair of expedition bags in early August, and they still haven’t arrived at my location. The tracking system indicates delivery in another country. I have called frequently with no resolution. This feels like a scam.

1
Date of experience: Sep 28, 2024
Owen R.
Unsatisfactory Quality and Service

I purchased wingman leather bags for my motorcycle. The bracket doesn't fit properly, causing damage to the mounting panel. I’ve received no response from customer support. As others have noted, the customer service is very poor.

1
Date of experience: Sep 17, 2024

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