triumphmotorcycles.co.uk

2.5
2.5 Based on 63 reviews

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Ebenezer Wilson
Ordered brand new Street triple 765r in…

Ordered brand new Street triple 765r in Baja Orange Matt, in june. Was sent the last one available from factory and was chuffed when I rode off after only a 2wk wait. Ordered bellypan when ordered the bike and was told it would be fitted ready when I collected the bike.On collecting the bike was told the bellypan was on back order and would arrive on 4 july, then on 4 july told 11 july then 8 aug- still not arrived.Meanwhile purchased flyscreen and seat cowl only to find complete color mismatch. Sent cowl back with many pics expecting a bad paint batch but Oh No, turns out my bike is painted the wrong color - How? Dont they use same color code in all their factories?So the outcome is - Triumph are now going to replace all the plastic panels with new ones in the correct color (🤨), but not untill october as panels not all in stock.This is all very well except I prefer the actual color of the bike I have and by the time its all sorted, hopefully, 4 months after purchase, it will be pretty much time to put it to bed for the winter so complete season lost not having the bike as I wanted.There has been no apology or explanation as to how this has happened or any sort of recompense for the distress and inconvenience I have been caused.I am tempted to hand back the keys and go to another manufacturer 🤮🤮🤮Whole experience has spoilt what should have been a pleasurable purchase.

1
Date of experience: Jun 18, 2025

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