triumphmotorcycles.co.uk

2.5
2.5 Based on 63 reviews

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Dean Foster
Worst after sales service ever

Triumph Motorcycles in the UK has the worst after sales customer service I have ever seen in my life. I am not talking about the dealers who have always been very helpful but about the central. I moved from Switzerland to France recently including my Triumph Thunderbird 1600 ABS that had been registered for the first time in Switzerland in 2009. Triumph Switzerland sold me a CoC that turned out to be totally useless in France because it doesn't have the required data for a motorbike registration in France. I had to order a special certificate for 400.- EUR (300.- EUR for the paper, roughly 100.- EUR for the inspection of the part numbers).More than three months later, I still haven't received the document. A mail that I sent a month ago to the Triumph's technical support has never been answered.

1
Date of experience: Dec 20, 2024

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