I recently had a prob with a Triumph tiger 800, when i called triumph in Shipley and was advised 8 weeks before they could look at the starter motor issue, well at the time we had no idea what it was and neither did they but where happy for me to be without a bike for 8 weeks!I rang Triumph in York and while they said 6 weeks as one of their engineers had had an accident I thought that was still rubbish as it meant 6 weeks without my bike !!I do hope the engineer is well and this has nothing to do with him.Eventually 6 weeks later the bike went in, I can't put the rest on here as it was a disaster,and Triumph made a massive cock up on the repair, I collected the bike and its now ok and sold after handing Triumph 690 quid not a thank you in site , no shaking of hands absolute poor service !!The Triumph 800 is a great bike but dont buy the older ones 2014 and below!!! I would never buy another Triumph as the customer service is 100% disgracefull!be warned !!!!
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