Everyone is good when things go well. I think the measure of a company is how they deal with a problem. I tried to order a back protector off the Triumph website in time for delivery of my new bike, but their website was broken and I could not place the order. I informed Triumph and they said they would get back to me when they had fixed it. They got back to me but said they had been unable to fix their website in time and they offered to send me the back protector free of charge. Now that is great customer service.
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