trivago.deals

2.6
2.6 Based on 29 reviews

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Carly MacDonald
Horrible. Scam site. Do not book. I booked a king bed for New Years Eve, might have saved 40$ bookin

Horrible. Scam site. Do not book. I booked a king bed for New Years Eve, might have saved 40$ booking with this scam of a business. I arrived to hotel who had booked a room with 2 doubles and no record that I paid extra for the upgraded king. Ruined the evening. Customer service was useless and would send out the same generic email stating they apologize for the delay but that they were looking in to it… for over a month. I received a total of 24 of these identical emails from “Anton”. Nothing was ever compensated or even explained. Infuriating.

1
Date of experience: Feb 04, 2026

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