We booked a two week stay at a well known resort in Mexico. The price seemed too good to be true but the resort address and pictures were all exactly like the ones from the resort site and we believed Trivago Deals should be an honest company. When we checked a few days before with our "voucher" the resort said we had no reservation. We made probably 20 calls in 3 days for them to resolve and about that many emails. They never did get our room fixed. Fortunately they did refund our money but the week of vacation leading into our stay booked through them was practically ruined trying to fix their error.
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