This hotel is the most disgusting place I’ve ever encountered. (Pictures available on review sites) I expected little as we booked last minute for £105, but I wouldn't even pay £5 for it. We arrived at 3 pm as instructed, only to find a long queue with one staff member. The reception area was dirty, and after 25 minutes, we checked into a room that was not cleaned at all. There was food and trash on the floor. I returned to reception and was told to rejoin the queue. After another long wait, I asked for a refund but was denied and given another room instead. This one had vomit stains and was in terrible condition. After inspecting it, we decided to leave. I returned the keys and informed the staff that I would contact a third-party service for a refund. They apologized but refused to assist further. DO NOT STAY HERE; it is truly disgraceful.
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