I've been ordering trophies from Trophy Depot for over a decade now for my fantasy football leagues. Never have I had any issues with my trophies or the ordering process until this time around. I received an email with a promo code for 5% off and proceeded to put an order in the following day, but found no place to even input a promo code at all. I emailed to ask about it and received a reply saying there isn't a promo code available, which I replied with a screenshot of my email with the code. I then find out supposedly the code ONLY works on the day I received it, which was super disappointing and dumb because no where on the email did it state an expiration date or that it had to be used the day I received it.I did not receive a prompt reply to my question so I put in an order for the trophies without the promo code. Customer service finally emailed me back after I had already placed the order to tell me all the above. I'm sure my trophies will arrive in the same quality as they've always had, but I think I will be unsubscribing from Trophy Depot and taking my business somewhere else after this. Smh.
Claim your business profile now and gain access to all features and respond to customer reviews.
Trophies, Medals, Plaques and Awards for All Sports, Team and Corporate Recognition Needs - Free Trophy Engraving and Rush Shipping on all Awards!.