Company sends "no-reply" emails about shipping. I had to go through numerous hoops with their shipper, and was informed my package was due 3/31. Then, date was changed to 4/1, and then again to 4/2. Tonight (4/2) they "updated" it to two days ago, saying it was delivered 3/31. Except, there is no package! UPS site says I am "not eligible to file a claim"! Troy-bilt's idea of help is an unmanned chat link, which of course is NO help. Followup on 4/3: called 800 number, was told package still out for delivery. Stopped at USPS, and was told it was delivered. Troy-bilt rep would not agree to refund my money or move this up the ladder.
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Manufacturer of lawn and garden equipment including garden tillers, tractors, cultivators, mowers and snowthrowers. Offering on-line shopping, customer reviews, store and service locator, plus recall information.