It has been more than a week since I placed my order, and I have yet to receive even a tracking number, despite the claims on the website that items are shipped the same or next day with delivery expected in 2-5 business days. Furthermore, I have attempted to reach out through their website, email, and social media, but have received no responses for several days. I am about to leave for a long trip next week and was really hoping to use it, but the lack of customer support has been extremely frustrating.
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The secret of the Trtl Pillow is our internal support system, hidden in our super soft fleece. We give you the most comfortable sleep possible on the move.
