After struggling to log in despite paying for services, I spoke with a representative who assured me I would receive a link with a temporary password. However, I never received the email, leaving me unable to access the services I paid for. I sent a cancellation email but received no response, forcing me to call in. Although I finally got a cancellation confirmation, the new representative told me there was no guarantee of a refund. I explained my login issues, and the reason for my cancellation was the lack of support, which was evident from the start. I requested a full refund since I never received the promised services. It's clear that this company takes advantage of hard-working individuals and does not stand behind their offerings. I would not recommend this service to anyone.
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