they went above and beyond more than once
i forgot to add my free items to my cart before checkout and they gave me a really nice credit to get stuff in another purchase. another time a shirt lost a button and they gladly replaced it the whole shirt, but i had lost weight and asked them to size it down and they did. no questions. that’s top notch customer
service
EDIT: just had to remove one star. Sadly. I referred a friend to True Classic due to the products and excellent customer service I had received to this point. The $10 referral code I was given for him completing a purchase did not work. When I emailed customer service I got a huge run around and ultimately they sent me back the same non-working code. Then I Wass told just to go ahead and place my order they will credit me back $10. But I had already completed my order without the code and I dont want to have to contact someone else when I am ready to shop again, how inconvenient. They seem unable or unwilling to issue me a working code. Really unfortunate and not commensurate with 5-star service.
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