truehost.co.ke

2.4
2.4 Based on 16 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tod Ross
Misleading domain registration experience.

I tried to register a 3-letter domain through the service. Their website displayed a price of 3,000, and after completing the checkout, I received an invoice and confirmation that the registration was in progress. Later, the service claimed the domain was a 'reserved premium' domain with a much higher price. Instead of honoring the transaction or explaining the situation upfront, they processed a refund without my consent, and I lost the domain. The main issues were a lack of clear pricing warnings, acceptance of payment without proper notification, conflicting communication about domain activation, and a unilateral refund that canceled the deal after I relied on their confirmations. I wasted time and lost the opportunity to secure the name, despite following all procedures as a customer. I cannot recommend this service for domain registrations, especially for important or time-sensitive needs.

1
Date of experience: Dec 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More