The customer service is very poor and unwilling to listen. I have already paid the amount online, but they misleadingly noted on the delivery sheet that the shipment was cash on delivery. When I inquired about it, they refused to refund the amount. A refund seems unlikely, and they are not even willing to investigate internally, citing not within TAT. They are charging the amount both online and at the time of delivery. I strongly advise against purchasing any products from Truemeds, as they are not trustworthy.
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Truemed is the leading platform enabling qualified health purchases with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
From fitness tools to supplements and more, our platform helps you unlock the potential of your HSA/FSA funds for true health investments. Say goodbye to the sick-care model—say hello to true-healthcare.
