I contracted TrueGreen in good faith, based on assurances for a better lawn. I noticed zero improvement as well as the expansion of weeds and invasive grasses after two months. My "technician" advised me that TrueGreen had no treatment for the invasive grass. He advised me to "use Roundup and then place sod". Next month, I called and asked for a service manager to take a look. I was scolded by the CSR and told I needed to follow "protocol". I asked what that was and he said..."A tech needs to evaluate if there is a problem and if so, will contact a supervisor". Next "technician" told me that the lawn was over-watered (Sprinklers ran twice a week). I showed him the weeds...he hand-sprayed those. Two months later, lawn looks even worse. Invasive grass now covering 40% and weeds still coming up around walkways. The only new grass was now turning brown and dying. Completely different "technician" advised...."That's brown root rot" WTF?? I asked him if he could treat it. He shook his head and said "Too much water". These folks have no idea what they are talking about. They are SO overwhelmed by complaints that they develop policy to ignore and hope the client doesn't cancel. I just did. It took about 20 minutes of begging to finally get them to cancel. Same old promises of attention. Nope.
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TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.See more