I purchased the aids in August of 2024. Went for a check up with my doctor which included a hearing test. While there I requested a test with my aids. The results of the graph showed there was no improvement. I contacted the provider requesting a refund since the aids did not work for me. I was denied because I had missed the 60 day window for return which would have been in October 2025. My annual test was in January 2025. I went through BBB. Truhearing still refused to refund my money even though I had provided proof that the aids were not working. So I am out over $2000 and will be buying new aids from a different vendor.
Claim your business profile now and gain access to all features and respond to customer reviews.
TruHearing is a hearing aid savings program that saves you 30-50% off the retail price of hearing aids. TruHearing works with health insurance companies to give their members exclusive access to great savings on hearing aids and excellent service from over 3,100 hearing healthcare providers nationwide.