I was aware of the company's problems, but the average rating of 1.2 stars shocked even me. I've never seen such a low review score for any business. Kudos to the CEO for steering the organization into turmoil, which I've suspected was their goal from the start. Ever since the merger, banking has become increasingly difficult, slower, and more expensive. Now, they’ve introduced a $15 monthly fee for checking accounts that used to be free. This was the final straw for me, prompting me to close my five accounts and leave. As I write this, I dread the hassle of switching, but it's necessary. The company has relied on customer inertia, but they've committed too many missteps to overlook any longer. Farewell to the long waits and frustrations. Goodbye.
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