I'm at a loss for words to describe the sheer incompetence of this institution. It's not just one issue; it's a series of problems. When we call, there's no response, and even after leaving messages for a callback, we hear nothing. Our funds are tied up, and despite spending $1,500 to change an account, we’ve been told it would take a week—yet here we are, four months later, with nothing resolved. I strongly advise against engaging with this institution!
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