I don’t typically write reviews, but I felt the need to share my experience. I visited a dental clinic in July 2024 for a scan and was informed that I required a root canal and crown. After agreeing to the procedure, the root canal was performed in two stages. Following both stages, I experienced considerable discomfort and was told this was normal. Over the next month, despite several follow-up visits, I was eventually referred to a senior dentist specializing in this area—something I believe should have occurred from the beginning. The senior dentist opted to redo the root canal, indicating that the initial treatment had not been effective. When the issue persisted, I was informed that I would now need an extraction and an implant. I requested a call from management, which took quite some time. When I finally spoke to the manager and shared that an independent dentist felt the original drilling had gone too deep and irritated the bone, I sensed a lack of willingness to address my concerns. I recognize that dental procedures come with risks, but I also think a clinic should be accountable when things go awry. I requested a callback from the senior dentist or a written response regarding my concerns, and I am still waiting.
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