I must be on about 20 attempts now to get my face verified for work.
A joke of an app. YOTI works immediately, but I am guessing TrustID doesn't like that some people have gotten more wrinkles and aged in the 5 years since they got their passport and so fails the check.
Anyway, I am about to tap out and just abandon the work as this is too frustrating, the office of the place I am due to work is miles and miles away and I literally cannot afford train fare to faff about to show them my passport in person.
JOKE, avoid if humanly possible, it WILL lose you work
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TrustID is a certified Identity Service Provider (IDSP), offering identity verification services for businesses which help them to onboard applicants compliantly and securely. We complete over 250,000 checks a month.
Customer support is available by contacting our team on +44 (0) 118 466 0822 / customerservice@trustid.co.uk or visiting our website: https://www.trustid.co.uk/contact/candidate-suppport. We're available 365 days a year.
TrustID identity checks form part of a Right to Work, Right to Rent, counterfraud or Know Your Customer check process.
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